Legal Document

999bg Terms and Conditions

Please read these terms and conditions carefully before using our platform — they provide complete information about your rights and responsibilities.

Last Updated: January 2026
Important Notice: The terms and conditions described on this page apply before creating an account or using any service on the 999bg platform. By using the platform, you are considered to have agreed to these terms and conditions.

1. Definitions and Interpretation

The following words and terms used in these terms and conditions are defined below. These definitions carry the same meaning in all contexts.

Platform

Refers to the 999bg website (999bg.cam) and all related digital services, mobile applications and gaming environments.

User / Member

Any person who has registered on the 999bg platform and is using its services is referred to as a user or member.

Account Balance

The total amount of funds held in a member's account, calculated in Bangladeshi Taka (BDT / ৳).

Bonus Funds

Additional funds provided as part of a promotion, which cannot be withdrawn before the specified wagering conditions are met.

Wagering Requirement

The amount of betting required before bonus funds become withdrawable. For example, 20x means you must wager 20 times the bonus amount.

Services

All gaming, betting, live casino, slots and other entertainment activities provided by 999bg and accessible through the platform.

2. Eligibility and Registration

Age Requirement

To create an account and use any service on the 999bg platform, the applicant must be at least 21 years of age. Use of this platform by minors is strictly prohibited. We may request documents for age verification at any time.

Age Verification: The account verification process may require submission of a national identity card, passport or similar government-issued ID. 999bg reserves the right to suspend an account if age cannot be verified.

Registration Terms

To register, you must meet the following conditions:

  • You must provide true, accurate and complete information about yourself.
  • Each person may operate only one account — creating multiple accounts is prohibited.
  • An account may not be created in another person's name or on behalf of another person.
  • If any information provided at registration changes, you must notify our support team immediately.
  • You must agree to comply with these terms and conditions.

Geographic Restrictions

Users from certain countries or regions may not use 999bg services for legal reasons. It is entirely the user's responsibility to comply with the laws of their own country. Users are responsible for knowing whether use of this service is lawful in their area.

3. Account Management

Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is prohibited. If you suspect any unauthorised access, notify our support team immediately via live chat or email.

Account Verification (KYC)

To ensure the security of all transactions on 999bg, we conduct an identity verification process (Know Your Customer). The following documents may be requested before processing a withdrawal:

  • Government-issued photo ID (national identity card or passport)
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of the payment method

999bg reserves the right to restrict account privileges if verification documents are not submitted or if verification fails.

Inactive Accounts

An account will be declared inactive if there is no login or transaction for 12 consecutive months. A maintenance fee may apply to inactive accounts — the user will be notified by email in advance.

4. Deposits and Withdrawals

Deposit Terms

The following payment methods are accepted for depositing funds on the 999bg platform: bKash, Nagad, Rocket, Upay and bank transfer. The minimum amount for all deposits is ৳500.

  • Deposited funds must be sent from a payment method registered in the user's own name.
  • Depositing funds through a third party is prohibited and may result in account closure.
  • Deposited amounts are generally credited to the account instantly; if there is a delay, please contact us via live chat.
  • 999bg does not charge any additional fee on deposits, though your payment provider may charge a separate fee.

Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.

  • Withdrawals may only be made to the same payment method used for the most recent deposit.
  • Large withdrawals may be delayed if account verification (KYC) has not been completed.
  • The applicable wagering requirements must be met before bonus funds can be withdrawn.
  • 999bg reserves the right to suspend a withdrawal and conduct an investigation if fraud or irregularity is suspected.
  • Multiple withdrawal requests may be submitted on the same day, but they will be processed in sequence.
Currency: All transactions are completed in Bangladeshi Taka (BDT / ৳). Transactions made in foreign currency will be converted automatically, but 999bg is not responsible for any difference in exchange rates.

5. Bonuses and Promotions

Welcome Bonus

New members will receive a 120% welcome bonus of up to ৳10,000 on their first deposit. The wagering requirement for this bonus is 20x — meaning the bonus funds become withdrawable only after wagering 20 times the bonus amount.

General Bonus Terms

  • Each bonus offer may be claimed only once, unless the offer description states otherwise.
  • 999bg's decision is final in determining eligibility for a bonus.
  • 999bg reserves the right to change or cancel the terms of a bonus offer at any time.
  • If an attempt is made to claim a bonus using multiple accounts or false information, the account will be closed.
  • If a withdrawal is attempted before the wagering requirement is met, the bonus will be forfeited.
  • Wagering requirements also apply to winnings earned using bonus funds.

VIP and Cashback Program

The 999bg VIP program has four tiers. Weekly cashback is available at each tier:

  • Bronze: up to 0.2% weekly cashback
  • Silver: up to 0.4% weekly cashback
  • Gold: up to 0.6% weekly cashback
  • Platinum: up to 0.8% weekly cashback

Progression through each tier depends on the member's regular activity, loyalty and engagement on the platform. Cashback is credited to eligible members' accounts every week.

6. Gaming Rules

Fair Play Policy

999bg is committed to ensuring a fair and transparent gaming environment. All games on the platform are operated using Random Number Generator (RNG) technology, which makes every outcome completely random and impartial. Live casino games are managed by professional dealers and broadcast live via real-time video streaming.

Betting Rules

  • Each game has its own rules, which can be found in the game interface.
  • Once a bet has been placed and the game has started, it cannot be changed.
  • In the event of a disconnection, the result recorded on the game server will be considered final.
  • If a game result is voided due to a technical error, the staked amount will be refunded.

Sports Betting Rules

  • In sports betting, bets placed before odds change will remain valid.
  • If a match is abandoned or postponed, bets will be settled according to the provider's rules.
  • In-play betting odds are determined based on real-time data.
  • If there is evidence of betting manipulation or match fixing, the account will be cancelled.

7. Responsible Gaming

999bg believes that gaming is purely a form of entertainment and should never become a cause of addiction. We are committed to the mental and financial wellbeing of all our members.

Self-Control Features

The following features are available on our platform:

  • Deposit Limit: Set a maximum daily, weekly or monthly deposit amount.
  • Betting Limit: Restrict the total amount wagered within a set period.
  • Take a Break: Temporarily suspend your account for a set period.
  • Self-Exclusion: Exclude yourself from the platform for an extended period.

Contact our 24/7 live chat service to activate these features. Visit our Responsible Gaming page for more details.

Warning: If you feel that gaming is having a negative impact on your daily life or financial situation, contact us immediately or seek professional help.

8. Privacy and Security

999bg gives the highest priority to the security of your personal information. Our platform uses SSL encryption technology to keep all your data protected. Details on how information is collected, stored and used are set out on our Privacy Policy page.

Core Data Protection Principles

  • Your personal information will never be sold to third parties.
  • Limited information may be shared with service providers as necessary to deliver our services.
  • Information may be shared with the relevant authorities when required by legal obligations.
  • To view or request corrections to your account information, please contact the support team.

9. Prohibited Activities

The following activities are strictly prohibited on the 999bg platform. Violating these prohibitions may result in account closure and balance forfeiture:

  • Creating or managing multiple accounts.
  • Creating an account using another person's identity or information.
  • Using automated software, bots, scripts, or similar technologies.
  • Attempting to exploit system vulnerabilities or errors.
  • Using the platform for money laundering or concealing the source of illegal funds.
  • Abusing bonuses or gaining unfair advantages through bonus manipulation.
  • Attempting unauthorized access to the platform's technical infrastructure.
  • Harassing, intimidating, or behaving inappropriately toward other members.
  • Submitting complaints or claims with false or misleading information.

10. Account Closure & Suspension

Account Closure by User

You may request to close your account at any time. To do so, contact our support team via live chat. Please withdraw any remaining balance before closing your account. Any withdrawable bonus funds will be cancelled.

Account Suspension or Closure by 999bg

999bg may suspend or close an account without prior notice in the following circumstances:

  • If any clause of these terms and conditions is violated.
  • If evidence of fraud or illegal activity is found.
  • If false identity or information has been provided.
  • If the account is found to belong to a minor.
  • Upon instruction from legal or regulatory authorities.

If an account is closed for a legitimate reason, any valid balance will be returned. However, in cases of fraud, the entire balance may be forfeited.

11. Limitation of Liability

999bg provides its services "as is" and is not liable for any losses arising from technical errors, server downtime, or issues with third-party services.

  • 999bg is not responsible for losses caused by network issues or internet disconnection.
  • Any technical issues arising from third-party game software are the responsibility of the respective provider.
  • The user is solely responsible for maintaining the confidentiality of their account information.
  • 999bg is not liable for financial losses resulting from gaming activity — gaming carries risk.

However, if a technical error causes direct loss, 999bg will take reasonable steps and will consider compensation where necessary.

12. Changes to Terms

999bg reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

  • Updated terms will take effect from the date of publication.
  • Continued use of the platform after any changes will be considered as your acceptance of the new terms.
  • You are advised to check this page regularly.
  • If you object to any changes, you have the option to close your account.

13. Contact

If you have any questions or need clarification about these terms and conditions, please contact our support team. We offer support in Bengali 24 hours a day, 7 days a week.

Contact Us

We are always ready for any questions

24/7 Live Chat — in Bengali

These terms and conditions were last updated in January 2026. Previous versions are available upon request through the support team.